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Frequently Asked Questions

Can I have a product made to size?

Our LED Light Panels and LED Light Boxes can be made to custom sizes with the following limitations: LED Light Panel maximum dimensions: 157″ x 63″ (~15 feet x 5 1/2 feet) or 118″x78 (~7 feet x 10 feet).

What are the lead times for custom sizes?

Fast, very fast. A standard order is produced in under 3 days and shipped via air. Most orders arrive at the customer’s door within 7-14 days after being placed. Larger orders require more lead time and usually making air shipment not a viable solution. In that instance, ocean cargo would be used which generally takes 3-4 weeks of transit to arrive at the port, which includes transport time from there to the final destination. Compared to our competitors offering similar products our lead times are significantly shorter as we have a higher capacity to produce these products than anyone in the world.

What makes our light panel systems superior?

In short, our light panel technology is an ultra-slim sheet of light that combines LED lighting technology and an exclusive 3D cutting process to give you a versitile light source that generates a soft and even beam of light virtually without any heat. It’s slim profile and low power draw make the eos Light Frame System applicable in many different applications; especially retail and display lighting, accent and signage lighting.

Can you make shapes such as circles with your LED Light Panels?

Absolutely. Our LED light panels use high quality PCB board, with the LED’s mounted directly to the heatsink, which means more customization with less heat, less hassle. Many light panel companies are unable to make custom shape patterns because they rely on rigid aluminum extrusion on the edge of the acrylic which acts as the heatsink, disallowing them from creating organic shapes.

If your project warrants organic shapes of this kind, please reach out to us to consult with our specializing engineering customer service representatives. Please feel free to contact us concerning any of your project needs.

Can you make your LED Light Panels frameless?

Yes, absolutely! Many of our competitors are unable to make specialized frameless LED light panel solutions because they rely on aging technology, such as the aluminum extrusion that houses the LED lights around the edges. This extrusion, while sleek, is a minimum of .5″. We do, however, offer framed light panels, which can be used for a variety of installations.

Our technology allows for direct flush mounting of LED’s to the heatsink, all concealed in a frameless design which allows for many more customization, including the ultra slim profile and custom shapes that our competitors simply cannot achieve.

Are these products dimmable?

Yes, we offer various options to control our light panel systems. Please reach out to our customer service team to find out what solutions we recommend.

What color temperatures are available?

Whatever you prefer. Our standard color temperatures are 2700k, 3000k, 4000k, 5600k, but we can produce a wide arrange of custom color temperatures, including the RGB color spectrum. Reach out to our staff to find out more!

Are color changing options available (RGB)?

Absolutely! We offer RGB versions of both the Light Panel Systems, Light Frame System, and Light Frame High Power. We also offer built in simple controllers or edxternal DMX addressable controllers depending on how you want to proceed with your project.
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